Pricing

Choose Pro if you want to build workflows yourself and pay monthly by card. Choose Business if you have one or two workflows you want our team to build, run and keep working, and you don't need enterprise security. Choose Enterprise if you're automating across several teams, want five or more workflows built, or need single sign-on, HIPAA, data residency or SLAs. Three or four workflows usually means Business with extra workflows added. We'll help you work it out on a call.

A workflow our team builds, runs and maintains for you. Each one is a single job with a clear start and finish that you can describe in a sentence beginning "When…", for example: "When an urgent ticket comes in, look up the customer and send it to the right team." We set it up on your systems, test it and launch it, then monitor it, fix anything that breaks and make small changes for the length of your contract.

"Automate our support team" is a goal rather than one workflow, so we'll break it down with you. Anything that would take us more than about a week to build is split into stages, and each stage counts as a workflow. Connecting a new app, or adding a new way to start or finish, counts as a new one too.

Usage is counted in credits, and each credit is $0.01. Every run uses 1 credit, plus the cost of any AI it uses, and the AI that builds or changes a workflow comes out of the same credits. Pro includes 2,500 credits ($25) a month, which reset each month.

Because work isn't even across a year. Business and Enterprise get one annual pool of credits, $10K and $30K, sized to your managed workflows, so a busy quarter can draw on what a quiet one didn't use.

Some examples, per run, on Ballet's default AI model: a workflow with no AI, like syncing your CRM to a data table, is 1 credit. Triaging a support ticket with AI is about 8 credits. Researching a lead with an AI agent is about 90. A weekly account-health report is about 380. Building a new workflow in the Composer Console is about 230 credits, once.

Every run that starts, including test runs and runs that fail. There's no limit on how many steps a run has or how long it takes, and the data tables and computing it uses are covered by its 1 credit.

On Pro, once your included credits are used, you keep going and pay $0.01 a credit, charged to your card as you go, and you can set a spending cap so usage never passes an amount you choose. On Business and Enterprise, we add more credits to your annual pool, or more workflows to your plan. Talk to us about either.

Yes. Start building on Pro, and when you want our team to build workflows for you, get a demo and we'll move you to Business or Enterprise.

Yes, on Pro: 14 days with 2,500 credits, and no credit card is required to start. If you haven't added a card by the end, your workspace becomes read-only until you subscribe. Business and Enterprise start with a demo.

Ballet's AI gateway gives access to every frontier model and a large list of open-source ones. Pro runs on Ballet's default model, Business lets you choose any model on the gateway, and Enterprise can also bring its own key.

You decide. Owners manage billing and invite people. Builders create and change workflows. Members run the workflows they're given but can't change them. Every plan includes unlimited people, and colleagues on your company's email domain can ask to join.

Pro is billed monthly by card. Business is billed once a year in advance, by invoice, with 30 days to pay. Enterprise is an annual contract on custom terms. Ask us about discounts for prepaying. All prices are in US dollars.

Cancel any time from Settings → Usage & Billing, or email [email protected], at least 24 hours before your plan renews. Any usage past your included credits is settled before the plan closes.

No. Your data isn't used to train any AI models unless you agree to it. And when a workflow runs, your data goes through the steps you approved, not through an AI, unless a step is set up to use one.

Ballet is covered by Brainfish's SOC 2 Type II and ISO 27001:2022 compliance, and you can read the reports in the Trust Center at trust.brainfi.sh. Passwords and keys are encrypted, and every run is recorded step by step. Enterprise adds single sign-on, automatic user setup, HIPAA compliance, data residency in the US, EU or APAC, IP allowlisting and service guarantees.