Playbooks
Ask for a playbook by what it does, run it, and build a new one from a description.
list_playbooksget_playbookrun_playbookcreate_playbookupdate_playbook
Claude connector
You don't have to spell out the steps. Point Claude at a customer call and ask for the process to be automated — it reads the transcript, works out what happens, and builds the playbook in your Ballet workspace.
The connector exposes 31 tools. Claude picks the ones it needs, so you describe the outcome rather than naming them.
Ask for a playbook by what it does, run it, and build a new one from a description.
list_playbooksget_playbookrun_playbookcreate_playbookupdate_playbook
The agents a playbook calls on, each with its own instructions and tools.
list_agentsget_agentcreate_agentupdate_agent
Read a run back step by step — what each one returned and where it stopped.
list_runsget_runget_run_steps
Connect the systems a playbook works across, and see what each server exposes.
connect_mcp_serverlist_mcp_serverslist_mcp_toolscreate_mcp_server
The building blocks a playbook composes, created and edited from the conversation.
list_toolscreate_toollist_skillscreate_skillupdate_skill
Once a playbook exists, a conversation is one of the ways to start it. Ask by what it does — Claude finds it, runs it, and reads the result back.
You don't need the playbook's name or its id. Claude searches what your workspace has and picks the one that fits.
Not a run id to go and look up. What ran, what it did, and the one thing that needs a person.
The gate held because the workflow says it should. Asking from a conversation doesn't route around it.
A playbook built from Claude is a playbook like any other. It doesn't need a prompt to start, and it doesn't need Claude to be open.
What Claude runs is the version your engineers approved, and the gates they set still hold.
The connector authenticates against your own Ballet workspace, so Claude sees what you see.
A run started from a conversation is logged and replayable like any other.
The playbooks and the governance are the same in all of them.
Platform
Where a workflow gets written, reviewed, and watched once it's live.
Platform →Chrome extension
A side panel next to your CRM or helpdesk. Ask for something, or type / and pick a playbook.
Chrome extension →Claude connector
Connect Ballet in Claude and ask it to run a playbook, read what happened, or build a new one.
You're hereSlack agent
Mention Ballet on a message, or send it a DM. The result posts back in the thread.
Slack agent →The connector is in the directory. Adding it takes a sign-in, and Claude can reach your playbooks from the next message.